Legal
Privacy Policy
Orion Retail Services & Fixturing, Inc.(“the Company,” “we,” “us,” or “our”) respects the privacy of visitors to this website. This Privacy Policy explains what information we collect, how it is used, and the choices available to you. By using this website or submitting a fixture planning request, you agree to the practices described below.
Information We Collect
We collect information that you voluntarily provide through our contact and fixture planning request forms. This may include your name, company name, email address, phone number, preferred date and time, business location, product category of interest, and details about your project or message.
We may also collect limited technical information automatically, such as browser type, device information, and general usage data, through standard web technologies.
How We Use Information
Information submitted through our forms is used to respond to inquiries, review fixture planning requests, communicate about products and commercial equipment, prepare estimates for confirmation, and manage business correspondence. We use technical and usage data to operate, maintain, and improve the website.
Cookies and Analytics
This website may use cookies and similar technologies, along with analytics tools, to understand how visitors use the site and to improve performance and content. You can control or disable cookies through your browser settings, though some features may not function as intended if cookies are disabled.
Embedded Maps
Our Contact page includes an embedded map service to help visitors locate our address. When you interact with an embedded map, the map provider may collect information in accordance with its own privacy practices, which are outside our control.
Third-Party Service Providers
We may rely on trusted third-party service providers for hosting, analytics, email communication, and embedded content such as maps. These providers may process limited information only as necessary to perform their services and are expected to handle that information responsibly.
Data Protection
We take reasonable administrative and technical measures intended to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We do not sell personal information.
Data Retention
We retain information submitted through our forms for as long as reasonably necessary to respond to requests, conduct business communication, comply with legal obligations, and maintain accurate records. When information is no longer needed, we take steps to remove or securely retain it.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to ask questions about how your information is used. To make such a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact
For privacy questions or requests, contact us by email at help@orionretailfixturing.com or by mail at 270 Jenckes Hill Rd, Smithfield, RI 02917.